FAQ

2026 Holiday Season Preorder

  • If you are placing your gift box order starting October 23, 2026, your order will ship as early as November 23, 2026
  • We cannot accommodate shipping earlier than November 23, 2026. If you'd like to delay shipping beyond November 23, 2026, please email: retail@lacocinasf.org

Dietary Information

  • We are not able to accommodate dietary or allergy-related requests
  • If you have dietary questions please about a product please email: retail@lacocinasf.org

Personalized Notes

  • Message on the shipping packing slip, it is at no cost
  • Printed note card inside of a gift box, is $4.00 per note
  • Bulk orders, email retail@lacocinasf.org to submit your message.

Multiple Shipping Addresses

  • Unfortunately at this time, each address has to be placed as an individual order. If you are looking to place more than 5 orders, please email: retail@lacocinasf.org

Local Pick-up

  • At this time, we only offer delivery service